What To Look For In An Emergency Lockout Service For Tenants

Posted on: 27 February 2017

After several emergency calls from tenants who are locked out of their rentals, you may have discovered that the ideal option for them and you is to hire an emergency lockout service. Most locksmiths offer some kind of service that falls under this category, but that doesn't mean they are all created equal. Depending on your tenants and needs, you may want to look for certain things in the ideal emergency lockout service. Here are a few of those considerations.

Live Response

Some of the locksmiths that offer emergency lockout services tend to have an answering service of some kind. This means that your tenants would call the number, receive an answering service, wait while the answering service contacts the locksmith, wait for the locksmith to confirm or call and ask questions, and then wait for the locksmith to show up. This could leave your tenant locked out for several additional hours. A live response locksmith means that your tenant will call, get a locksmith, and be able to have that locksmith on the way to the site within minutes rather than hours. There is no other person to go through, no long wait times, and it is a direct access for your tenants.

Lock Change Ability

Some rental property owners do not think about the fact that there are some cases where the tenant is more than just locked out of the rental. In some cases, the keys to that rental have become lost instead of just misplaced in the car, at work, or in the home. In these cases, the rental becomes vulnerable to breakins and robbery if someone finds the keys to the apartment and those keys are labeled in some way. It poses a liability. Ideally, you want an emergency lockout service that can change the locks in cases like this and give the main office of the rental property the new set of keys to keep on hand.

Code Protection Services

In some cases, your rental properties may have a lockout code that clicks into place and becomes active if the code is entered incorrectly. This is usually a code on the main gate to gated communities or the main door to specific buildings. If the code locks the person out, you want an emergency lockout service that can reset that code and allow the person in safely. This may mean having the locksmith check the identification of the individual with the property manager and then allowing access. This is usually done by a locksmith service that is contracted directly with the rental property.

These are only three of the considerations that play into finding the ideal emergency lockout service for your tenants. By taking just these three considerations into account, you will benefit and so will your tenants from the locksmithing services you choose. Start contacting companies like Bilco Safe & Lock, Inc. to learn more about their services.

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